You most certainly banned me. I can't join the server and it said I was banned. How is that you not banning me? That happened within one minute of you sending me the post about "asking for a chargeback because owner is showing no iniative will get you banned."
You call that a chance?
And what did I do that makes it so obvious to you that I have no intent on removing the chargeback? What did I say or do that gives you any idea about my intentions?
I have simply asked for help from the start concerning a confusing item you have, and you've done nothing but copy and paste a sentence that didn't fix anything, ban me, and insult me. Again, I don't see how that is customer service.
In what way were you willing to help me? You did nothing until I made the charge back. Once I did that, you literally sprung into action. You're all active now, replying faster than before. Interesting. I made a ticket about this yesterday at about 12:30am. Funny how things get done with money changes hands.
Just imagine if you were respectful to me at first, instead of posting your quotation which still isn't clear "For use in lobby" (That doesn't clarify very much, because I figured the keys were to be used at a crate at the lobby, then you can go wherever you want with the items). But instead of you understanding my confusion, you just sent that one sentence, that was your entire reply to my 3 paragraph description of my issue where I even thanked you for your consideration. How do you expect me to react when I can tell that you clearly did not consider my situation.
Where are these "multiple warnings" about items being used in lobby? I'd like to see a single "warning". The whole point here is it wasn't clear. Instead of admitting that your wording isn't 100% perfectly clear, you've chosen to start an unnecessary argument with someone literally trying to give you money.
I guess you don't deserve the $2.20.
