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Resolved Halloween Key Disappeared

Discussion in 'Donations' started by hoss_fury, Oct 16, 2016.

  1. hoss_fury

    hoss_fury New Member

    Hi, me and my friend Dominator4789 are new to the server and when we logged in he bought VIP. He got a key since it was with the halloween sale and we were out in the middle looking for a place to build and we didn't know we had to be in spawn for it to work. The key is gone and he feels kind of cheated. Can anything be done? I asked for help from a T-mod named KidClown but he wasn't very much help. It was an honest mistake, thanks for any help you can provide.]

    Cheers
  2. MarKeeys

    MarKeeys Helper Helper 2017 Map Founder MVP+

    MarKeeys
    Junky
    Are you sure you had space in your inventory and it might've dropped on the floor when it was given to him?
  3. hoss_fury

    hoss_fury New Member

    He told me he right clicked it in the wild and it shot out like an ender pearl
  4. MarKeeys

    MarKeeys Helper Helper 2017 Map Founder MVP+

    MarKeeys
    Junky
    That is not how our crate keys works.

    Your friend's name is not in the recent donations. You'll need to contact an owner to resolve this if he really did donate.

    Edit: You'll need the transaction ID for this to be resolved and proved.
    Last edited: Oct 16, 2016
  5. hoss_fury

    hoss_fury New Member

    Ok i'll talk to him about it tomorrow. ty.

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