Resolved need my rank back and new name

[Cig4r]

i played last map and i need my rank back name used to be CIG4R or conquestbestfac

 

[Ace42986]

Have you tried the command /ranktransfer

 

[Cig4r]

yes it did not work

 

[NovaSeepa]

Hi Cig4r. It appears your name was conquestbestfact, not fac. https://namemc.com/search?q=CIG4R
Your rank has been returned. Please type /donorprefix help in-game to get your prefix back.